I’ve received my parcel but not all of the product is there

In some cases, we may be shipping your order in multiple parcels. This may be due to stock availability or the size of the parcel. Please get in touch with us to confirm.

     If your parcel has a customer reference number showing a “- 1” at the end (E.g. NZ00012345 – 1). This will mean that your order will be arriving in multiple parcels.