I received an update email said my order is completed, what does it mean? Support August 26, 2021 01:50 It means that our team has finished packing your order and is awaiting NZPost pick up. Related articles How do I track my order? How long does the delivery take? Why is my order status still processing? My order is still pending. What does that mean? I did not receive an order email confirmation Comments 0 comments Please sign in to leave a comment.