I received an update email said my order is completed, what does it mean? Support August 26, 2021 01:50 It means that our team has finished packing your order and is awaiting NZPost pick up. Related articles How long does the delivery take? How do I track my order? Will I have to do anything before visiting my local Shosha store? I’ve received my parcel but not all of the product is there I did not receive an order email confirmation Comments 0 comments Please sign in to leave a comment.